Are FHVs allowed to pick up street hails?

For-hire vehicles (FHVs) are required to accept only pre-arranged trips, which means they cannot pick up passengers who hail them from the street, unlike yellow taxis. This regulation aims to ensure that the FHV industry operates within a structured framework, allowing for better overall service management, accountability, and tracking of rides. By limiting FHVs to pre-arranged bookings, the city can maintain control over the market and ensure safety and service quality for both drivers and passengers.

This restriction on street hails helps prevent congestion and promotes fair competition among different types of for-hire services, reflecting the need for regulation in a growing transportation ecosystem. Thus, acknowledging that FHVs must operate within a pre-arranged trip format emphasizes compliance with regulatory standards and the structure of the city's transportation system.