Can FHV drivers refuse service to a passenger?

FHV drivers are allowed to refuse service to passengers, but this must be based on specific conditions outlined by regulations. For instance, if a passenger displays inappropriate behavior, makes threats, or poses a health safety concern, the driver is justified in refusing service. This ensures that the drivers can maintain a safe and secure environment not only for themselves but also for other passengers and the vehicle's cleanliness.

The regulations recognize that drivers have the right to protect themselves and the integrity of their service. Therefore, it is essential for drivers to understand the scenarios in which they can rightfully refuse a fare, as it helps in providing a professional and safe experience for everyone involved.