How does TLC monitor compliance among FHV drivers?

The correct answer highlights the comprehensive approach that the TLC employs to ensure that For-Hire Vehicle (FHV) drivers adhere to regulations and maintain a high standard of service. By utilizing vehicle inspections, audits, and passenger feedback, the TLC is able to gather a wide variety of data.

Vehicle inspections ensure that the vehicles are safe, reliable, and meet the required standards set by the TLC. This aspect addresses the physical condition of the vehicles, which is crucial for passenger safety and comfort.

Audits further enhance compliance monitoring by systematically reviewing records and operations of FHV drivers. This process helps to verify that drivers are following legal and operational guidelines.

Lastly, passenger feedback plays a vital role in this monitoring process. It provides valuable insights into the drivers' performance, service quality, and adherence to regulations from the perspective of those who use the services. This information helps identify any potential issues and areas for improvement.

Together, these three components create a robust framework for monitoring compliance, ensuring both driver accountability and passenger satisfaction.