How should FHV drivers handle lost property?

FHV drivers should report lost property to their base and follow established protocols because this ensures that lost items are handled responsibly and ethically. This procedure helps in reuniting passengers with their belongings in a systematic manner, avoiding potential disputes over ownership and ensuring compliance with regulatory guidelines. When a driver reports lost property to their base, it can be documented properly, and the base can assist in managing the situation, including reaching out to the passenger who may have reported the missing item.

Maintaining a professional relationship with passengers and ensuring their belongings are returned is essential for the reputation of the service and the trust placed in it by the public. This approach also protects the driver from liability issues that may arise from keeping found items without reporting them, as it can lead to misunderstandings about ownership.