What is an acceptable reason an FHV can refuse to pick up a passenger?

An FHV can refuse to pick up a passenger if the passenger wishes to travel outside of NYC or Qualified Jurisdiction Zones. This is an acceptable reason because FHVs are regulated to operate within specific areas. These regulations are in place to manage traffic, ensure safety, and maintain service standards within the designated jurisdictions. By refusing to transport passengers outside these zones, drivers adhere to the operational guidelines and licensing requirements set by the regulatory authorities.

In contrast, the other options relate to circumstances that do not warrant a refusal to provide service. For instance, being underage is not typically a reason to refuse a ride, as long as the minor is accompanied by an adult. Additionally, seatbelt compliance is important for safety but does not usually constitute a reason for refusal; drivers are encouraged to remind passengers about seatbelt use instead. Lastly, while payment is crucial, refusal of a ride based solely on a passenger’s unwillingness to pay upfront may not align with standard operating practices, as drivers often handle payment post-ride, particularly if using a service that facilitates it.