What is the difference between Taxis and FHV services?

The distinction between Taxis and For-Hire Vehicles (FHV) services revolves primarily around how passengers can initiate a ride. Taxis are designed to operate on the street and can respond to street hails, allowing passengers to flag them down without a prior reservation. This immediate availability is a key feature of traditional taxi services, providing convenience for users who may need an immediate ride.

On the other hand, FHVs primarily operate through app-based bookings. This means passengers must use a mobile application to request a ride, and the vehicle will arrive at the designated pickup location as arranged through the app. This system is designed to provide a different kind of service that caters to pre-arranged trips.

This operational difference highlights the adaptability of each service type to meet varying customer needs. Traditional taxis offer spontaneous transportation options, while FHVs prioritize scheduled rides through technology. This fundamental difference plays a significant role in shaping passengers' experiences and expectations when choosing between taxi and FHV services.