What is the English proficiency requirement for FHV drivers?

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For-hire vehicle (FHV) drivers are required to demonstrate sufficient English language skills to effectively communicate with passengers and understand basic instructions, traffic regulations, and safety procedures. This requirement ensures that drivers can engage with passengers in a manner that is safe and professional, contributing to a positive experience for riders.

While fluency in writing and comprehension may be beneficial, it is not a strict requirement. The focus is on having enough English proficiency to handle common interactions and scenarios that arise during trips. This includes understanding ride requests, answering questions from passengers, and navigating routes. Therefore, demonstrating sufficient English language skills, as required, ensures that FHV drivers can perform their duties effectively and maintain safety standards. Other options, such as the suggestion that multiple languages must be spoken or that proficiency is not required at all, do not align with the essential communication needs needed in the role.

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