Which of the following is a correct statement about FHV operations?

The statement that all FHV rides must be pre-booked through an app is accurate because the operational framework for For-Hire Vehicles (FHV) mandates that services must be engaged through a digital platform. This requirement distinguishes FHVs from traditional taxis, which can accept street hails. Pre-booking through an app ensures that riders have a confirmed vehicle and enhances safety and reliability in FHV operations.

While it is true that some FHVs may facilitate rides through different channels, the fundamental regulation aligns with the premise that pre-booking is essential for FHV services to operate legally. This approach supports a structured ride-hailing system, permitting the monitoring and tracking of rides, which is crucial for both passenger safety and regulatory compliance.