Who is responsible for ensuring that the Passengers Bill Of Rights is upheld?

The responsibility for ensuring that the Passengers Bill of Rights is upheld primarily falls to both the driver and the transportation base. This means that drivers must adhere to the standards and regulations outlined in the Passengers Bill of Rights during their interactions with passengers. For example, they are expected to provide a certain level of service, ensure safety, and respect passenger privacy.

Additionally, the transportation base—the company that employs the drivers or oversees the vehicles—also plays a crucial role in this process. They are responsible for training their drivers, monitoring their performance, and ensuring compliance with relevant regulations. Therefore, both parties must collaborate to ensure that passengers receive fair treatment and that their rights are protected while using for-hire vehicles.

Although passengers have their own responsibilities to be aware of their rights, the implementation and enforcement of those rights largely depend on the drivers and the transportation companies. This collaborative effort is crucial to creating a safe and respectful environment for all passengers using for-hire services.